 Technology has changed the travel behavior of customers, primarily driven by new channels of distribution. Portals play an important role in the travel distribution domain due to the content, personalized services and choice of vacation offers.
The portals’ services are also being utilized by major airlines, cruise lines, car rentals, resorts and specialty travel groups to promote travel packages to travelers. Value added services to the customer are on the rise.
Hexaware has helped our customers to serve their end-customers in the following areas:
- Reservations
- Interface to GDS
- Web Portals
- Customer Relationship Management
- Loyalty management
- Customer Data Management
- Feedback & Compliant Management
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The largest central reservation system provider for the hospitality industry wanted to enhance the reservation product with new features and functions and create a web based revenue channel... Download |
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