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The most important touch points between the airline and the customer are booking and check-in at the airport. The smoother the process, the better the customer experience. In addition, airlines are increasingly resorting to use of technology to empower the passenger for a customized and enjoyable travel experience.
Hexaware has proven expertise in providing passenger solutions, having worked with 8 out of top 20 airlines. We have been involved in development of new generation passenger system and are a preferred development partner for a leading product vendor in Aviation space. In addition to application development and product engineering, we provide application maintenance and support of passenger services systems (PSS) like Reservation, Fares, Ticketing and Departure Control systems in legacy (USAS and TPF) as well as new generation technologies.
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Leading Asian Airline cuts costs and leverages on skill through Application Development, Maintenance.. Download |
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Hexaware's expertise in passenger services system is spread across the following sub-domains
| Sub-Domain |
Area of Expertise |
| Reservation |
Schedule, Availability, Space Control, Booking & Cancellation, Advance Seat Reservation, Passenger Profile (PRF), Airline Access Facility (AAF), PNR, PNL and ADL, Speech Recognition |
| Departure Control |
Check-in, Baggage Handling, PNL, ADL, Boarding Pass, Pax Manifest |
| Ticketing |
Fare Retrieval, Issuance, Re-issuance, Refunds, Blacklist, PTA, Credit Card Payment Gateway, FOP |
| E-Ticketing |
Go show , Change of Booking, Link to RES & DCS, Interline E-ticketing, Revenue Accounting interface, Code Share, Marketing Carrier, Operating Carrier, Block Space, Free Sales |
| Interfaces |
Revenue Accounting, BSP, PNL, ADL to Type 3 flights, Load Planning |
| Fares |
Host fares data, GDS fare quota link |
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Boutique Services
- Integration Services - Airline System integration, RES Integration
- Legacy Modernization
- Self Check-In Kiosk
- Secure Flight/ APIS/ Crew APIS, APP
- E-Ticketing Services - Interline e-Ticketing Testing, E-Ticket Integration
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Customization and Integration of
E-Ticketing Solution for Leading NA Airlines...
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Leading Airline IT/ ASP Service Provider Gains scalability through Maintenance and Support of PSS & Cargo Applications
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Leading NA Reduces Costs through MRO Applications
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Re-engineering Consultancy for Legacy based Flight Operations System
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Application Development, Maintenance and Support of Reservation System for Leading
Asian airline
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Leading Mail Order Company Gains Scalability through Application Development
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Advanced Passenger Information Systems....
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MRO Analytics....
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Enabling Visibility of express mail...
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The Age of Electronic Ticketing...
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IT solutions smoothen your e-ticketing compliance ...View |
Top 5 issues impacting global sourcing today ...View |
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