 Hexaware's Application Support Service offering aims at providing Post-Implementation support to Oracle Apps customers worldwide. The Support package consists of production support for functional and technical requirements, minor and major enhancements, application monitoring and reporting, fix on fail and development services through an offshore-onsite delivery model providing 24*7 coverage. Our support services provide enhanced value to clients through the use of Six Sigma and CMM based processes, deployment of ASM wizards, templates and tools and stringent SLA adherence.
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