Hexaware Insurance Services

Hexaware’s extensive experience in providing software solutions to Insurance world-wide helps our customers to maintain their edge in this increasingly competitive, yet tightly regulated market.

We strongly believe in the partnership model of operation and continuously strive to deliver value additions and innovations that help our clients to secure cost savings on IT maintenance and to gain improvements in operational efficiencies.

Hexaware Insurance Services Portfolio

Domain Consulting

Technology Services

Back Office and Process Optimization

Management Decision Support Services

Domain Consulting

Use the expertise of Hexaware business analysts to align yourself with best practices in core insurance business processes such as

In the following business domains: Life Insurance - Term, Whole Life, Universal, Variable, Variable-Universal, for Annuities - Deferred, Immediate, Fixed, Variable, Market value adjusted, Equity indexed, for Pension - Traditional IRA, Simple IRA, 401k, UK Pensions, for P & C Insurance - Auto, Marine, Property, Liability, Workers comp, for Health Insurance - Hospital management system, Long term care.

Technology Services

Application Systems Implementation & Support

Hexaware’s 400 strong team of technical experts can help insurers bring down cost of Implementation, Support and Maintenance of bespoke and COTS Insurance Systems by implementing the following measures.

• Rationalization of support team-size
• Leveraging offshore team-size ramp-up and ramp-down flexibility
• Exploiting time-zone differences using offshore and near-shore teams
• Self-updating documentation solutions for COTS products

Legacy Modernization

Hexaware expertise in modernization of legacy systems helps insurers to:

Quality Assurance & Testing Services

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Enterprise Solutions (ERPs & CRMs)

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Document Output Management Services

Hexaware offers a focused service offering on DOM. This service is primarily focused on its financial customers such as Insurance due to its large dependency on documents such as policy contracts, renewals, updates, change of address.

Hexaware has expertise in industry standard DOM tools across the various DOM categories:

Hexaware DOM team also works closely to the ECM and BPM teams as the industry aligns DOM & ECM products to provide better integrated services to its customers.

Process Consulting

Hexaware business analysts and the Insurance Center of Excellence perform consulting assignments with insurance companies to enable carriers to

Business Process Outsourcing

Hexaware’s BPO arm i.e. Caliber Point provides a number of services that can transform the efficiency of insurance back office activities such as Examples

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Management Decision Support Services

Business Intelligence & Analytics

Earn quick visible returns on your investment in business intelligence using our Jump Start kits covering

Leverage our expertise in usage of standard data quality solutions to eliminate duplicate customers and to identify cross-selling opportunities using Householding.

Use our technical skills and technology partnership with SAS to implement predictive analytics to build better rate-making and customer segmentation models

Use our experience and expertise on merger and separation of data in warehouses to secure an integrated view of enterprise data.

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Business Rule Engine Implementation Services

The increasing time-lag between the conception of insurance innovations and the rollout of process improvements by IT departments is a growing cause of concern world-wide. Business Rule Engines, which represent validations and processing of rules in business user friendly terms, have proved to be the perfect answer to this problem. These engines significantly reduce time-to-market for products and facilitate process innovations by moving control of decision rule customizations out from complex legacy code into the hands of business-savvy end-users

For example, a clever business rule engine implementation in a claims department could increase right through the processing and yet improve efficiency of fraud detection by transferring only claims that fail standard rule engine validations into the hands of a claims adjustor. The efficiency of the claims department would continue to rise rapidly as adjustors would themselves be able to add and modify rules for detecting exceptions without going through a lengthy IT change management and rollout process

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Case Studies

Webinars